Legal

Privacy Policy

Last updated: 31 August 2026

WaslaSoft (“we”, “us”), part of FEBNO Technologies, provides cloud-enabled hybrid ERP & POS software across the Gulf. This policy explains what information we collect on waslasoft.com, how we use it, and the choices you have. By using this website you agree to this policy.

1. Information we collect

Information you give us: when you request a free trial, submit the contact form, or message us, we collect the details you provide — such as your name, phone number, email address, company name, country, industry and your message.

Information collected automatically: we use Google Analytics 4 and Microsoft Clarity to understand how visitors use the site — pages visited, approximate location, device and browser type, and interaction patterns (including session recordings and heatmaps via Clarity). These tools use cookies and similar technologies.

AI assistant: messages you type to our on-site assistant are processed by our AI service providers to generate a reply. Please do not share sensitive personal information in the chat.

2. How we use your information

We use your information to: respond to your enquiries and set up product trials; provide, secure and improve our website and services; understand site usage to improve content and user experience; and send you information you have requested about WaslaSoft products. We do not sell your personal information.

3. Sharing

We share information only with: our team members who handle sales and support; service providers that help us run the site (hosting, analytics, AI and email providers), who process it on our instructions; and authorities where the law requires it.

4. Cookies

Cookies are small files stored by your browser. We use them for analytics as described above. You can control or delete cookies through your browser settings; the site keeps working without them.

5. Data retention & security

We keep enquiry and trial details for as long as needed to serve you and meet legal obligations, then delete or anonymise them. We protect data with encryption in transit, access controls and automated backups.

6. Your rights

Depending on your country, you may have the right to access, correct or delete your personal information, or object to certain processing. To exercise any of these rights, contact us using the details below and we will respond promptly.

7. Contact us

Questions about this policy or your data:
📧 info@waslasoft.com
📞 +971 600 555 009
WaslaSoft · FEBNO Technologies — Latifa Office Towers, Sheikh Zayed Road, Dubai, UAE

8. Changes to this policy

We may update this policy from time to time. The latest version always lives on this page, with the date above.